I’m just wondering. Not a serious issue.

Resetting of Tour Needed More Frequently

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While using the beta program, I needed to reset my Tour weekly. This allows the phone/GPS to activate automatically. Since upgrading to the commercial version I have had to do it every other day. Normal?

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I’m really happy David told us what's going on with his Tour

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Mike C. (Official Rep) January 22, 2010 16:43

David -

Thanks a bunch for getting back to us and the further description. Is the phone powering down and powering up? I think we've solved the problem. We essentially found a bug where the automatic speed detection on v1.0 did not reactivate after a Blackberry is power cycled (starting the app manually did get things back in synch). As of last night, new users now receive V 1.0.1 that has this bug fix in it among a few more minor things.

We will be notifying everyone with V 1.0 that there is a new version available and I will be sending you personally a new download link after I'm done writing this post.

Please remember to delete the current version of ZoomSafer and power down/power up before you install the new version.

Thanks so much for writing back in - please get back to us to tell us how V 1.0.1 is working for you.

Safe Driving,
Mike

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I’m happy to be hearing from David

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Mike C. (Official Rep) January 10, 2010 18:00

David - Thanks very much for the heads up. The short answer is no - you shouldn't need to. I will have our developers take a look at it tomorrow and get back to you. Can you get back to me and tell me what your GPS settings are?

Thanks!
Mike

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David - Thanks very much for the heads up. The short answer is no - you shouldn't need to. I will have our developers take a look at it tomorrow and get back to you. Can you get back to me and tell me what your GPS settings are? Thanks! Mike

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David Pearson January 10, 2010 20:37

From Options>Advanced Options>GPS:

GPS Source: Device GPS
GPS Services: Location On
Location Aiding: Enabled

If this isnt what you need, tell me and I will give you whatever you need.
Thanks,
Dave

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From Options>Advanced Options>GPS: GPS Source: Device GPS GPS Services: Location On Location Aiding: Enabled If this isnt what you need, tell me and I will give you whatever you need. Thanks, Dave

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David Pearson January 22, 2010 15:55

Just an update. I have had to reset every morning since the installing the commercial version. The program works well all day and into the night. I then plug it into a wall charger. It automatically turns off at 11PM and turns on at 6AM. All of these options were the same before and after the install.

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Just an update. I have had to reset every morning since the installing the commercial version. The program works well all day and into the night. I then plug it into a wall charger. It automatically turns off at 11PM and turns on at 6AM. All of these options were the same before and after the install.

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I’m really happy David told us what's going on with his Tour

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Mike C. (Official Rep) January 22, 2010 16:43

David -

Thanks a bunch for getting back to us and the further description. Is the phone powering down and powering up? I think we've solved the problem. We essentially found a bug where the automatic speed detection on v1.0 did not reactivate after a Blackberry is power cycled (starting the app manually did get things back in synch). As of last night, new users now receive V 1.0.1 that has this bug fix in it among a few more minor things.

We will be notifying everyone with V 1.0 that there is a new version available and I will be sending you personally a new download link after I'm done writing this post.

Please remember to delete the current version of ZoomSafer and power down/power up before you install the new version.

Thanks so much for writing back in - please get back to us to tell us how V 1.0.1 is working for you.

Safe Driving,
Mike

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good solution! good solution! (undo)
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Edit Your Reply (some HTML allowed)
Has the status changed?

David - Thanks a bunch for getting back to us and the further description. Is the phone powering down and powering up? I think we've solved the problem. We essentially found a bug where the automatic speed detection on v1.0 did not reactivate after a Blackberry is power cycled (starting the app manually did get things back in synch). As of last night, new users now receive V 1.0.1 that has this bug fix in it among a few more minor things. We will be notifying everyone with V 1.0 that there is a new version available and I will be sending you personally a new download link after I'm done writing this post. Please remember to delete the current version of ZoomSafer and power down/power up before you install the new version. Thanks so much for writing back in - please get back to us to tell us how V 1.0.1 is working for you. Safe Driving, Mike

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I’m very happy and pleased!

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David Pearson January 23, 2010 13:58

The fix worked! I did not have to reset this morning to have the software recognize that I was moving.
Thanks again.

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The fix worked! I did not have to reset this morning to have the software recognize that I was moving. Thanks again.

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I’m happy we got David's problem fixed

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Mike C. (Official Rep) January 23, 2010 15:14

Super David! Keep zooming safer and tell us if there's anything else we can do.

Mike

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Super David! Keep zooming safer and tell us if there's anything else we can do. Mike

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Resetting of Tour Needed More Frequently

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