This topic was archived on Wed, 06 Jan 2010 05:16:55 +0000

Archived because: This issue was fixed for our Commercial software release.

Mark Buchta
indifferent
Mark Buchta December 28, 2009 14:58

HUGE # of auto-reply messages

Zoomsafer was turned on while driving to work this AM. And when I arrived, I noticed ~160 "undelivered" msg replies in a span of 23 mins. Is there a setting I need to adjust to send out only 1 "I'm driving now msg, focused on the road, etc." msg? I'm concerned my Corp IT Dept will frown on the # of email replies in the limited amount of time. Plz advise. Mark B.
1 person has
this question +1
Reply

  • Mike C. EMPLOYEE
    Mike C. (Official Rep) December 28, 2009 16:04
    Mark - Very sorry about the big # of replys... I've only seen this happen a couple of times and both were when a service (in one case it was a shipping company and the other an internal IT service) auto-replied to our auto-reply and they ended up in a messaging "loop". We have made a change for our next version/GA software where we won't auto-reply again if a second message comes from the same source for a period of minutes after the first.

    In the meantime, if you think this is what happened, you could turn off auto-replys to emails for the time being. Do this by logging on to http://www.myzoomsafer.com and going to the Preferences section.

    Lastly, would you mind confirming that's what happened just so we know? I'd be happy to take a look at things - just send us an email at support@zoomsafer.com.

    Sorry again for the big # of replies, thanks for the feedback, and continued safe driving,

    Mike
    Comment
    good answer! good answer! (undo)
  • (some HTML allowed)
    How does this make you feel?     Add Image
    I'm

    e.g. sad, anxious, confused, frustrated kidding, amused, unsure, silly happy, confident, thankful, excited indifferent, undecided, unconcerned

    Cancel