Official Responses
  • Mike C. EMPLOYEE
    happy I’m thankful for all the feedback
    Demote
    Remove
    Mike C. (Official Rep) September 09, 2009 12:34
    Hey there, Shari. Two things for you this morning:
    - Go about halfway up this thread for a detailed explanation of auto-toots and auto-replys. We auto-reply to calls and SMSs for you but not e-mails (e-mails will come in a later release).
    - Given all the feedback from yesterday, we've decided to not make Auto-toots mandatory. Look for an announcement later today about that.

    Thanks again,
    Mike
  • Mike C. EMPLOYEE
    happy I’m thankful for all the feedback
    Demote
    Remove
    Mike C. (Official Rep) September 09, 2009 02:54
    Kerry - Thanks for the kind words - we really appreciate the feedback good and bad but it's nice to know we're heading in the right direction.

    FYI, we've decided to remove the requirement to send the start/stop driving notifications from the beta. There will be some individual users and parents who view it as a necessity but I think we're hearing that early adopters like yourself don't need the notifications to experience the software and drive less distracted.

    Look for a separate announcement soon - they'll still be available but not required during the beta.

    Thanks again,
    Mike
  • Matt H EMPLOYEE
    indifferent I’m determined to eliminate user frustration over auto-toots
    Demote
    Remove
    Matt H (Official Rep) September 09, 2009 01:01
    Ron:

    Thank you for the feedback. We hear you (and others) loud and clear and we appreciate your patience as we work to refine the service and make auto-toot notifications optional.
  • Mike C. EMPLOYEE
    Demote
    Remove
    Mike C. (Official Rep) September 08, 2009 19:41
    Ron - The short answer to your question is that for the Beta, you can't.
    The longer answer is that there are two types of notifications you might be asking about. The first are what we call "Auto-Toots" - these are the notices you send to your Priority Contacts and social networks to notify them when you start and stop driving. The second type of notifications are what we call "Auto-Replys". These are notifications we send to someone on your behalf when you're driving and receive a phone call (from a non-Priority caller) or an SMS. For the Beta, we did not put in an option for sending or not sending. For the production software, we'll be adding flexibility about who you want to send notifications to and under what circumstances.

    Thanks for downloading ZoomSafer! Does that answer your question?