download link arrived, but is not working

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download link is trying to download to file "dl" on my desktop - this is not working. I assume I must do this directly on my phone, yes?

Not a problem

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I’m happy to have Roger using ZoomSafer

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Mike C. (Official Rep) April 20, 2010 13:44

Hi there Roger -

I think you figured this out already based on another post but the answer is yes, you do need to open the email on your phone and download ZoomSafer directly to your device. Most all of our Blackberry users don't interact with the desktop manager so we designed the consumer product to download directly to your device.

And FYI for everyone who might have this same question, here's a link to the Download section of our FAQ. And here's a link to the Download Instructions Video on our YouTube channel that goes through the download process.

Please get back to us with any other questions and safe driving,
Mike

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good solution! good solution! (undo)
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Hi there Roger - I think you figured this out already based on another post but the answer is yes, you do need to open the email on your phone and download ZoomSafer directly to your device. Most all of our Blackberry users don't interact with the desktop manager so we designed the consumer product to download directly to your device. And FYI for everyone who might have this same question, here's a link to the <a href="http://www.zoomsafer.com/faq.aspx#reg">Download</a> section of our FAQ. And here's a link to the <a href="http://www.youtube.com/zoomsafer#p/u/7/vTbT371NAYI">Download Instructions Video</a> on our YouTube channel that goes through the download process. Please get back to us with any other questions and safe driving, Mike

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